Business Consulting

About Us

Our Vision

To be South Africa’s most trusted technology and business consulting partner — empowering companies to communicate, collaborate, and connect through digital innovation.
We envision a future where every business, regardless of size, operates efficiently through smart connectivity, cloud collaboration, and sustainable technology ecosystems.

Our Mission

To deliver practical, high-impact solutions that bridge the gap between strategy and execution.
We partner with our clients to streamline operations, modernise infrastructure, and unlock value across every layer of the technology stack.
Our mission is to simplify transformation — bringing clarity, transparency, and measurable ROI to every engagement.

Our Approach

We believe transformation succeeds when strategy, technology, and people align.
That’s why we follow a structured, collaborative process designed for results:

  1. Discover — We immerse ourselves in your business, mapping your current systems, vendors, and challenges to uncover hidden inefficiencies.

  2. Design — Together we co-create a practical roadmap — integrating the right tools, platforms, and partners to achieve your goals.

  3. Deliver — Our team manages implementation, from connectivity and voice migration to cloud setup and vendor coordination.

  4. Sustain — We support you post-deployment with monitoring, optimisation, and ongoing advisory to ensure lasting success.

With BottomLine, you gain a partner, not a supplier — one who’s accountable for outcomes, not just outputs.

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Partners

Services

Explore BottomLine Technology’s full-service offering — from cloud and communications to supply chain and FinOps strategy.

  1. Phone
  2. When every call counts, you need more than a phone system. Zoom Phone combines enterprise-grade reliability, global reach, and built-in security with AI-first simplicity, so you can better serve callers, keep teams connected, and scale faster.
  1. Zoom AI Companion 3.0*
  2. AI Companion does more than save you time. It captures context, uncovers insights, and helps you deliver better work — from stronger customer conversations to faster, more-informed decisions.
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  4. Virtual Agent
  5. Empower customers to resolve complex issues faster and tackle end-to-end challenges independently, on their channel of choice.

    Deliver fast, personalized, delightful experiences at scale with the next generation of Zoom Virtual Agent, available for voice and chat — powered by Zoom’s AI-first platform and advanced agentic framework. 

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  7. Meetings
  8. Connect, collaborate, and get more done together with trusted video meetings.
  1. Proven Expertise
  2. Pioneers in TEM:  24+ years of expertise, shaping the industry.
    Visionary Insights:  Customisable dashboards driving informed decisions.
  3. Unrivaled Recovery: Audited 2.9 million contracts, recovering R8.5 million.
  4. Consistent Savings:  Renegotiated rates, saving customers R419 million.
  5. Eliminating Waste: AI-driven reports identifying R280 million in unused assets.
  1. Guaranteed Savings
  2. Unconditional savings guarantee: we stand behind our results.
  3. Proven track record: 135% average savings above guaranteed amounts.
  4. Ironclad promise: your satisfaction is our top priority.
  5. Uncompromising integrity: our word is our bond.
  1. AI-powered Expense Management
  2. Automated, bankable cost-saving recommendations.
  3. Real-time inventory management with customisable dashboards.
  4. Actionable insights for informed decision-making.
  1. Unbiased Expertise
  2. No commission-based consultation.
  3. Data-driven insights, not supplier-led.
  4. Neutral perspective, unbiased guidance.
  5. Transparent reporting and accurate findings.
  1. Win more business
  2. Find ERFQs and tenders that match your strengths and submit faster.
  1. Grow your network
  2. Get discovered by verified buyers and partners across industries.
  1. Accelerate sourcing
  2. Powerful filters and tools streamline how you search and shortlist.

  1. Trust and compliance
  2. Profiles and documents help ensure confidence and procurement readiness.
  1. Security
  2. FirstNet is a leading provider of security products that enhance cybersecurity for organizations. Their offerings include secure network connectivity, threat monitoring, incident response, access control, and identity management. By implementing FirstNet's solutions, organizations can reduce the risk of data breaches, detect threats early, respond effectively to incidents, and maintain a strong cybersecurity posture.
  1. Cloud
  2. FirstNet's hybrid cloud solutions provide a powerful foundation for your business, offering enhanced security measures, advanced infrastructure capabilities, reliable support services, and secure access to critical information and data. With our solutions, you can bolster your security posture, adapt to changing needs with flexibility, and ensure the protection and accessibility of your valuable assets. Experience improved agility, streamlined operations, and peace of mind knowing that your business is empowered by FirstNet's comprehensive and innovative hybrid cloud solutions.
  1. Voice
  2. FirstNet offers a range of voice services, including Cloud Phone Systems, Telephone Management System, Truecaller for Business, Microsoft Teams Direct Routing, and Operator Connect. Our Hosted Cloud Phone System includes a full-featured cloud phone system and Unified Communication Platform that can support onsite, remote, and mobile workers. 
    The Telephone Management System will help you to simplify and better understand, manage, and automate your Telecoms spend via a single web platform. 
  1. Connectivity
  2. ​High speed reliable connectivity on all the major carrier networks in South Africa and into Africa - allowing you to rely on your network to be available and responsive at all times enabling your business to perform at its best. 

Every successful transformation begins with a clear strategy.

Our consultants help define your technology vision, financial framework, and operational roadmap. We work with your leadership too.

Strategy without execution is just a plan — we turn yours into measurable action.

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Align IT strategy with business objectives

Aligning IT strategy with business goals ensures technology investments drive efficiency, innovation, and measurable outcomes that support organizational success. Call To Action
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Build scalable cloud and communication architectures

Designing flexible tech systems that grow with user demand while ensuring seamless data exchange across services. Call To Action
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Benchmark cost, performance, and ROI

Measure and compare expenses, speed, and profitability to ensure optimal value and efficiency for business investments. Call To Action
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Design partner and channel strategies

Create plans for how a company will work with other businesses to sell and distribute its products effectively. Call To Action

Why Choose Us

  • Experience that counts — Decades of hands-on experience in telecoms and IT.

  • Trusted partnerships — Working with Zoom, Vox, Mustek, FirstNet and JoltSA.

  • End-to-end delivery — From consulting to deployment and optimisation.

  • Vendor-neutral advice — We choose what’s right for you, not for us.

  • Measured results — Transparent, trackable, and outcome-focused.

Industries We Serve

  • Telecommunications & ICT

  • Logistics & Supply Chain

  • Financial Services

  • Education & Public Sector

  • Small & Medium Enterprises

  • Professional & Service Industries

Ready to take the next step?

Let’s discuss how BottomLine Technology can help you improve operations, reduce costs, and grow sustainably.

Business Consulting

Blogs

Our Blogs page will be updated soon. Watch this space

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